Customer Testimonials

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Google Sep 19, 2024

Tom and Kyle took care of me. Got me in and out in fantastic time and were very helpful. Answered any questions I had and made any doubts and concerns about dealing with a dealership go away. These guys are a textbook perfect example of what an awesome Salesman does. Overall great dealership experience, and am looking forward to dealing with them when the time comes for a second vehicle.

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Google Sep 17, 2024

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Google Sep 11, 2024

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Google Sep 8, 2024

Cesar took great care of us. We really couldn't have been happier with his help and guidance on our new car!

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Google Sep 5, 2024

Took my truck to get fixed at a local tires and wheels and they gave me nothing but problems and decided to stop and go with Chevrolet and got help with Darrell and let me tell u I was a very happy customer! It took me 5 months to get my truck back and it wasn’t even fixed and Darrell helped me out and got my truck in and out within a day they helped me every way they could and I finally am happy to say I got my truck back I couldn’t be happier thanks to Chevrolet ...

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Google Sep 3, 2024

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DealerRater Aug 29, 2024

Very welcoming and helpful, Cesar made sure we understood all the ins and outs of our new purchase and worked tirelessly to make sure we were happy before we left. Will be back for a future purchase!

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Google Aug 29, 2024

Very welcoming and helpful, Cesar made sure we understood all the ins and outs of our new purchase and worked tirelessly to make sure we were happy before we left. Will be back for a future purchase!

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Google Aug 27, 2024

After a long discussion We decided it was time to pursue the #electricvehiclelife It made financial sense due to the price of gasoline. Also due to the immense safety features, and added luxury features. After researching the equinox vs the blazer. We decided we might as go all the way,and get a trim level with #ALLWHEELDRIVE It gives us an added level of comfort and security, while we are on the road. Emily walked me through the whole process step by step, answering all of my multiple questions. It was an excellent buying experience. I know we made the ...

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Google Aug 19, 2024

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Google Aug 8, 2024

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Google Aug 8, 2024

(Translated by Google) Very good service and kindly (Original) Muy buen servició y amablemente

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Google Aug 3, 2024

I had a great experience. Everyone was so helpful and kind. I believe that I walked away with the best deal and a beautiful car!

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Google Jul 30, 2024

Dear Smith Chevrolet of Turlock, I wanted to express my sincere appreciation for the exceptional customer service I received during my recent purchase at your dealership. From the initial interaction to the final transaction, the experience was seamless and efficient. What impressed me most was the speed of the process. I was able to arrive at the dealership and depart with my new truck in a remarkably short period, which was a testament to your team's efforts to streamline the process. Thank you for delivering a truly exceptional experience.

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Google Jul 30, 2024

Emily was great!! Good service!

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Google Jul 22, 2024

Eva is the best

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Google Jul 15, 2024

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Google Jul 8, 2024

First time at this dealership. Everyone is professional and friendly! Humberto helped me all the way. He made this experience so smooth. They close at 7 pm and I got there around 6:50 pm. I appreciated that they were waiting for me. If there’s someone that I recommend, is Humberto! He will do the most that he can to help you get the car/truck/suv that you want!!

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Google Jul 1, 2024

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Google Jun 29, 2024

Excellent customer service!

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Google Jun 14, 2024

Everyone, without exception, was courteous and professional!! They all went out of their way to see to it that we were taken care of. We got a fantastic price on a beautiful vehicle that we love. We could not have asked for more! From the time that we inquired about a purchase to the time we drove off, the entire staff made us feel like we were the only ones that mattered. Thank you Smith Chevy! You are all Rock Stars in our eyes!!!

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Facebook Jun 7, 2024

i would recommend coming here, i got in a accident 5/31 and totaled my SUV & Eva was amazing she’s so sweet, she was super helpful brought me a suv to look at, 2 days after my accident. we couldn’t make up our mind on what exactly we wanted and she was super patient with us and showed us all the cars we wanted to see before we made our decision. She got us in a car by 6/6! i would definitely come here again. Fatima got all our paper work ready and got us out of the dealer pretty fast! ...

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DealerRater Jun 4, 2024

The best love this dealership always provides the best service wouldn’t go else where

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Google May 27, 2024

My experience at the dealership was amazing. I left happy with a brand new truck. Gabe, Eva, and Ramiro made it all happen. I’m glad I came back the second time to purchase my second vehicle.

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Google May 21, 2024

Just was a great experience.in out easy to do business with.

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Google May 21, 2024

Maintenance rep Paul Alves the very best took great care of my needs Wish all reps were like that

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Google May 20, 2024

I was looking for a hard to find suv here in valley. Adrian found it and brought to me from Bay Area and Carlos gave me a really good financing deal that is within my budget. We will continue to be Chevy family. This is our 2 nd purchased from Smiths Chevrolet

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Google May 7, 2024

I normally don't like leaving review, bad or good, but I must leave this for the service department. We took our chevy equinox to three different shops and the third one we took to could not figure out where the clonking noise came from even after changing the struts, axel and alignment. They had many different mechanics worked on it and could not figure it out. The reason we didn't take it here in the first place because everyone kept saying the dealer would cost us more. We ended up spending almost $2K to repair and replace things ...

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Google May 3, 2024

Everyone was very helpful and explained all of what was going to be done

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Google May 1, 2024

Very nice and up front people to work with

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Google May 1, 2024

Most straight forward buying experience as of yet. I've purchased six Chevrolet vehicles in my lifetime and this was the easiest it has ever been. Gabe is an excellent salesman and a pleasure to work with.

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DealerRater Apr 29, 2024

It's always a great experience buying a new vehicle at Smith Chevrolet, could not be happier with my purchase.

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Google Apr 16, 2024

From the initial contact by Carlos, through the entire purchasing experience, great service was provided. Car buying, by nature, is a stressful situation, but Smith's Chevrolet made it enjoyable and explained everything in layman's terms for us.

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Google Apr 4, 2024

Awsome customer service Tom was super knowledgeable about the vehicles he's showed me .

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Google Mar 13, 2024

Five star service

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DealerRater Mar 11, 2024

Good customer service..good silverado 1500..clean car yard.. Good service good customer service.. 100%

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Google Mar 6, 2024

Mike in service was excellent. Had an oil change and chip installed but then error messages kept popping up. Mike had me bring car back, provided me a rental car and turns out car is ok but some kind of computer issues. Next day all fixed. This is great customer service. Things happen but he made sure it was all taken care of.

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Google Mar 1, 2024

No appointment needed

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Google Feb 28, 2024

The process of returning the vehicle I leased was simple, easy, and fast. Good communication from every member that assisted. Cesar and Romero were wonderful. I had been communicating with Cesar weeks leading up to returning the vehicle. He promptly returned my calls/text messages and answered all of my questions. Thank you! The exterior and interior of the dealership looked clean.

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Google Feb 28, 2024

It was a very fast and easy experience going through the whole procedure in financing my vehicle, and overall I was very pleased with my purchase!

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Google Feb 28, 2024

Carlos was an excellent salesman, no pressure, and answered every single question I asked.

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Google Feb 28, 2024

Eva Perez did a great job! And showed me how to work my new car and is still helping me with text that I've had questions about.

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Google Feb 27, 2024

It was a very easy process and Eva was very knowledgeable and informative when it came to details about the vehicle

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Google Feb 25, 2024

Paul in the service department took my car in immediately & quickly had a diagnosis of undercarriage damage & overall safety & drivability of the car. Since I am a long -time customer but traveling, this was very helpful to me. Right away his team did damage control &, additionally, standard service (oil change, etc) so I could be on my way. They also caught & remedied an unknown issue before it became a major problem, getting a part within half a day. Paul & the entire service department were courteous, efficient, professional, & welcoming. I am very grateful & ...

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Google Feb 20, 2024

Jason is the BEST !!!!

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Google Feb 19, 2024

Ken and Tom were amazing to work with, they got everything taken care of for me while I was at work. Mike Glover was very nice when delivery not so great news, explained things clearly to me. Whole experience was amazing!

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Google Feb 19, 2024

Great experience! Was in and out in a timely manner, all questions answered and great explanation. Cesar was great, gave me plenty of space to make a great decision.

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Google Feb 13, 2024

they were quick and friendly

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Google Feb 9, 2024

The people at the dealership did an amazing job of getting the truck we wanted.

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Google Feb 3, 2024

It was a great experience I would like to thank you guys for the great service provided, I especially want to thank Fatima who was following up the full process and calling me with updates.

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Google Feb 1, 2024

Great service and customer relations. Went out of their way to find what I wanted in a timely manner.

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Google Jan 25, 2024

Friendly, knowledgeable staff!

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Google Jan 18, 2024

Communication and service is always first rate with Smith Chevrolet. Great to do business with!

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Google Jan 17, 2024

Very happy with the entire process. Salesperson (Fatima) was the best.

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Google Jan 15, 2024

Very friendly and clean

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Google Jan 14, 2024

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Google Jan 10, 2024

Great place

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Google Jan 4, 2024

I was very pleased that the service advisor understood my issue with my truck's tailgate. The Multi-pro upper tailgate seemed to get stuck / bind when attempting to open. The service advisor and technician quickly resolved the issue and explained to me how the upper tailgate trim / covers were shifted to eliminate the binding issue. My Multi-Pro tailgate functions just like the videos show the tailgate functions. I am Very pleased with the quick service !

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Google Jan 3, 2024

This experience was outstanding the moment we walked in was treated very kindly, honest, and was a great experience, highly recommended this dealership, oh yeah... I love my truck! It's beautiful, and amazing! Looking forward to future purchases from this dealership... sales person was the BEST ever!

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Google Dec 31, 2023

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Google Dec 20, 2023

very friendly and very good service

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Google Dec 4, 2023

Good people Good cervicio happy

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Google Dec 4, 2023

I had my EBCM replaced by a very trusted mechanic, however they had problems with the software for it. I took it to Smith Chevrolet and they immediately re-calibrated the system with new software and now it works like new. Thank you Smith Chevrolet.

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Google Dec 1, 2023

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Google Nov 28, 2023

Fast service and the cashier was really helpful

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Google Nov 22, 2023

Gabriel was great, he helped us choose the perfect vehicle for our needs. Fatima did a great job getting our needs met with the warranties and extras

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Google Nov 21, 2023

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Google Nov 16, 2023

Turned out grate very fast polite and very helpful

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Google Nov 13, 2023

This is our 2nd vehicle purchased kevin and ceaser were very accommodating and helpful.

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Google Nov 5, 2023

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Google Oct 29, 2023

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Google Oct 29, 2023

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Google Oct 28, 2023

Mike in service was very helpful and professional.

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Google Oct 18, 2023

Very nice. Extremely helpful. There was a problem with my warranty that was easily explained n taken care of.

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Google Oct 11, 2023

Second time there. This time was very good

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Google Oct 8, 2023

It was great! We love our truck and thank you to Jason for delivering it to us.

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Google Oct 1, 2023

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Google Sep 29, 2023

Cesar was extremely helpful and was great to work with

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Google Sep 26, 2023

They were so great there I got the car of my dreams thanx to them if u are looking to get a new car other

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Google Sep 25, 2023

Friendly service department, Darrel is very helpful and polite.

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Google Sep 20, 2023

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Google Sep 14, 2023

Nice good I like it

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Google Sep 13, 2023

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Google Sep 11, 2023

Tom was super helpful and clear with the purchase. He made us feel comfortable and secure

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Google Sep 9, 2023

staff is always friendly.

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Google Aug 20, 2023

We worked with Gabe. He was prompt, professional, and thoughtful.

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Google Aug 18, 2023

fast & friendly service

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Google Aug 13, 2023

Great and friendly service

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Google Aug 10, 2023

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Google Aug 8, 2023

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Google Aug 3, 2023

(Translated by Google) It was a very pleasant experience and I would buy from them again, they are very friendly. (Original) Fue una experiencia muy agradable y volvería a comprar con ellos, son muy amables.

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Google Jul 27, 2023

I was able to have my oil changed the morning I came in.

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Google Jul 24, 2023

Staff was friendly and helpful

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Google Jul 22, 2023

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Google Jul 21, 2023

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Google Jul 20, 2023

We LOVE our New truck! Thank you, Carlos, Romiro, Juan and everyone else who had a hand in the selling of our New Chevy Silverado Duramax Diesel Z71 to us!

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Google Jul 19, 2023

Very welcoming and great service

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Google Jul 16, 2023

Cesar was great!

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Google Jul 15, 2023

Real friendly! Great experience! And quick

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Google Jul 11, 2023

I always have a good experience. From when I purchased my vehicle to getting my car’s services done here. Always receive kind, courteous and professional customer service from everyone.


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